GENERAL INFORMATION

Availability and Booking

Here’s how to reserve your favorite items:

Browse the collection and click “Add to Quote” for each item you love.
Once done, head to “Your Quote”.
Complete checkout with your contact details REMEMBER TO PUT IN A MESSAGE SECTION A DATE WHEN YOU NEED YOUR DECORATIONS FOR ALONG WITH ANY SPECIAL REQUESTS – no payment required yet.
(All items will show pricing, but you will not be charge anything)
Click “Submit”.
We’ll review your request, check availability for your date, and send you a custom quote.

Pick up from our location on Thursday and Friday, return on Monday by appointment only to ensure smooth service.
To secure you rental items and event date a NON REFOUNDABLE DEPOSIT of 25% is required at the time of booking. This deposit is applied toward your total rental balance. Your booking is not confirmed until the deposit is received. The remaining balance is due 7 days before the event or at the time of pickup if previously agreed in writing.
For orders under $300 a $150 refundable security deposit is required at pick up. This deposit will be fully refunded if all items are returned on time and in their original condition.
For orders over $300 we require a valid credit card on file instead of cash deposit. Your card will be charged if items are returned late, damaged or missing.

For delivery a minimum order of $300 is required
Free delivery is available within a 15-miles radius of our location (Lockport, IL)
For distances beyond 15miles, an additional delivery fee will apply.
The delivery fee is based on mileage and will be calculated at the time of booking.
To secure you rental items and event date a NON REFOUNDABLE DEPOSIT of 25% is required at the time of booking. This deposit is applied toward your total rental balance. Your booking is not confirmed until the deposit is received. The remaining balance is due 7 days before the event.
For orders over $300 we require a valid credit card on file instead of cash deposit. Your card will be charged if items are returned late, damaged or missing.

The non-refundable deposit will not be returned under any circumstances
An additional charge may apply if custom preparation or materials have already been ordered
Cancellation made less than 72 hours for pickup or less than 7 days for delivery may result in forfeiture of the full rental amount.

All clients are required to sign a Rental Agreement to confirm their booking and protect both parties.
The agreement will be signed at the time of booking or at the time of pickup, if not completed in advance
This ensures that you understand our rental terms, return policy, and care instructions for the items.